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Policies

Cancellation & No-Show Policy

Cancellation and no-show policy, including the $100 fee, for MendlySpace ProCare appointments.

Draft: pending legal and clinical review. Not for publication until approved.

Your appointment time is reserved especially for you. When appointments are missed or cancelled late, that time can’t be offered to another patient who needs care.

Cancelling or rescheduling

Please cancel or reschedule as early as possible using the link in your confirmation email or through the patient portal.

[Specify the required notice period, e.g. 24 or 48 hours.]

Fee

Late cancellations and missed appointments (no-shows) may be charged a fee of $100, subject to applicable law, payer requirements and the exceptions below. Insurance does not cover this fee.

Exceptions

[List disclosed exceptions, e.g. emergencies, illness, and any payer- or program-specific restrictions.]

Questions

Contact care@mendlyspaceprocare.com.